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Terms and Conditions

Terms and Conditions

Welcome to O-Lyf-ie Skincare (website: https://olyfieskincare.co.za/). These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from our online shop. By accessing or using our website and making a purchase, you agree to comply with these terms and conditions. Please read them carefully before proceeding with any transactions.

Product Information

We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee that all product descriptions, images, prices, and availability are always accurate and complete. In case of discrepancies, please contact us for clarification before making a purchase.

Order Processing and Fulfillment

Once you have submitted your order and the payment has been successfully processed, your order will proceed for processing and fulfillment. Our commitment is to offer you a seamless shopping experience, and we assure you that your chosen products will be delivered to you promptly.

Please note that while we make every effort to maintain accurate inventory levels on our website, there may be situations where a product becomes unavailable after you have placed your order. In such cases, we will promptly notify you and provide options for a replacement or a refund.

Payment Process

We take the security of your payment information seriously. Payment for orders is processed securely through the provided payment gateways, ensuring that your sensitive information remains protected.

Shipping and Deliveries

We aim to process and ship orders in a timely manner. Shipping times may vary based on location and product availability. We are not responsible for any delays or issues caused by third-party shipping providers. Any additional costs related to customs duties or taxes are the responsibility of the customer.

Refund and Returns

We want you to be satisfied with your purchase. If you are not happy with a product, please refer to our Refund and Return Policy for details on how to initiate a return and request a refund.

Privacy and Data Security

We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy to understand how we collect, use, and protect your data.

Intellectual Property

All content on our website, including but not limited to images, text, logos, and graphics, is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any of our content without our explicit permission.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from or in connection with these terms will be subject to the exclusive jurisdiction of the courts of South Africa.

Changes to Terms and Conditions

We reserve the right to modify, update, or change these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

By proceeding with a purchase on our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Contact Information

If you have any questions, concerns, or requests regarding your personal information or these Terms and Conditions, please don’t hesitate to contact us. Simply fill in the form below and we’ll get back to you. For your convenience, our email address and contact number are also listed below.

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